World‑Class Human Facilitators
Senior REACH LX practitioners who've moved the needle in hundreds of leadership teams.
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The 60‑Day Engagement Performance Guarantee — the 80:20 Leadership Performance Engine that fixes the smallest number of behaviours creating 80% of your engagement, retention and culture problems.
Trusted worldwide


"We've tried heaps of leadership systems before. This is the only one where every leader and team actually changed how they showed up — and we could see it in the numbers."
GOOD LEADERSHIP = GOOD ENGAGEMENT & RETENTION
Leadership performance is the #1 controllable driver of engagement, retention, culture and productivity. The data is undeniable — and the gap between effective and ineffective leaders is brutal.
People with an
ineffective*
leader
People with an
effective**
leader
Happy with pay & benefits
Satisfied in current job
Recommend my organisation as a good place to work
Agree the organisation has a good company culture
Planning to stay 12+ months
Source: CMI 2024
The mechanism
Using a data-led AI enhanced process that only REACH LX can do, we identify the smallest number of leadership behaviours that create 80% of the accountability improvement — and we fix those first.
The process
Five steps. Sixty days. Zero rollout workload for your HR team.
Retention ROI analysis, Leadership Team Diagnostic, and engagement & experience baseline.
Our AI + experts identify the highest‑payoff leadership shift — the 20% that moves the 80%.
We implement the minimum effective dose of interventions. No bloat. No fluff. No long programs.
We track behavioural change, sentiment, engagement and retention against baseline — weekly.
You receive a board‑ready ROI report on day 60. Numbers. Behaviour. Dollars saved.
The value stack
You get access to the entire system. We only deploy the 20% that creates 80% of the impact in the first 60 days. Everything else is there when you're ready to scale.
Senior REACH LX practitioners who've moved the needle in hundreds of leadership teams.
A coach in every leader's pocket — inside Microsoft Teams, available 24/7 for the conversations that matter.
A guided, year‑long pathway that reinforces the highest‑payoff behaviours every single week.
Live, structured sessions that align teams behind shared standards and accountability.
High‑leverage activations that switch on the 20% of behaviours producing 80% of the lift.
Continuous read of how teams actually feel — not how they answer once a year on a survey.
Everything in one place, in the app your leaders already live in. No new tabs. No new logins.
Personalised pulse prompts that surface friction before it becomes a resignation.
Real‑time guidance for difficult conversations, recognition, and performance feedback.
Each team member gets development matched to their REACH profile and role.
A deep library of evidence‑based leadership content — accessed on demand, not pushed at people.
The behavioural insight that makes every conversation, hire and team decision more accurate.
Truthful, structured feedback for every leader — debriefed by experts, not algorithms.
Board‑ready dashboards that prove the accountability lift in language CFOs accept.
If accountability doesn't measurably improve in 60 days, you don't pay. Full stop.
"We only deploy the 20% that creates 80% of the impact — within 60 days."
The investment
Every team is different. So we start by understanding your current state — then we work together to identify the quickest wins, at the lowest cost, that take the least amount of time.
No boilerplate pricing. No surprise add-ons. Just a tailored plan scoped to your specific leadership gap — with full transparency on the fit call.
Our ROI promise
We deliver, or you don't pay.
Leadership performance is what we do — so the guarantee isn't a big deal from our side. What we get excited about is impact and ROI.
Our goal: more than 4× demonstrable ROI — measured in retention saved, accountability lift, and productivity recovered.
Why this exists
I spent 30 years leading teams, and I was CEO of a leadership development business for 12 of them. I watched brilliant, hardworking people quietly disengage — not because they didn't care, but because the leader above them couldn't consistently get the basics right.
Every program I sold delivered insight in a room and silence in the workplace the next day. The behaviour never changed because the support wasn't there in the moment that mattered.
The 60‑Day Engagement Performance Guarantee is the system I wish I'd had — the smallest set of behaviour shifts that move the biggest numbers, deployed inside the tools your leaders already use, with a guarantee that puts our money where our research is.
Because we put our money on the outcome, we have to be selective. Not every team is a fit — and that's the honest truth.
Hard cap. Once filled, the next available start is the following month.
30 minutes. Either we can guarantee the result for your team, or we tell you straight that we can't — and why.
No conditions. No fine print. The entire offer is engineered to make this outcome feel inevitable — so we put our money behind it.
Honest answers
REACH LX is built for: