What could your service do with an extra $4.9M a year?
The average 200-person community services organisation has this much hiding in retention upside.
Discover the funding, frontline hours, and continuity of care you can unlock by helping your team stay, grow, and thrive — and what leading care providers are doing to release it.
Trusted by 200+ Australian care leaders
With an average community services salary of $70,000, every staff member you retain saves you $35,000 – $140,000 in recruitment, onboarding, and continuity of care.
Multiply that by the departures you can prevent — that's funding you can put back into frontline support.
Where the upside comes from
For a typical 200-person community services organisation, here's the funding waiting to be released.
Recoverable Turnover Investment
Funding tied up in recruitment, onboarding, training and lost continuity that can be redirected when you reduce avoidable departures.
Frontline Capacity Headroom
Care hours and attention unlocked when engaged staff operate at full capacity — more time with the people you serve.
This isn't a cost line — it's care capacity waiting to be released.
How you compare
The benchmarks shaping retention upside across the Australian care sector.
Care Sector Average
NDIS, aged care & housing
Top-Quartile Providers
What leading care orgs achieve
Average Care Salary
Sector-wide AU benchmark
Top-quartile care providers run at 12% turnover — roughly half the sector average. Closing that gap is where the upside lives.
What care leaders unlock
Closing the retention gap isn't just a saving — it's more capacity, better continuity, and stronger outcomes.
Reinvest in frontline care
Redirect recovered funding into more care hours, better support, and stronger outcomes for the people you serve.
See how leaders reinvestRetain your best carers
Build the leadership and engagement habits that help carers stay, grow, and bring others with them.
Explore retention solutionsProve ROI to your board & funders
Connect leadership development to retention, continuity of care, and outcomes — with the evidence boards expect.
See the ROI evidence