The average 200 person community services organisation wastes $4,900,000 per year.
High turnover and disengagement across NDIS, aged care, and housing services create hidden costs, reducing the resources available for frontline support and placing ongoing pressure on workforce capacity, budgets, and outcomes.
The Community Care Sector's Turnover Crisis
Disability Support Workers
Casual staff annual turnover
Care Sector Average
NDIS, aged care & housing
Australian Average
National turnover benchmark
That's up to 60% higher than the national average - and every dollar lost is a dollar not reaching those in need.
With an average community services salary of $70,000, losing just one staff member costs you $35,000 - $140,000 in recruitment, onboarding, and lost care continuity.
Now multiply that by your annual turnover rate - and consider the impact on the people you serve.
Where Does the $4.9 Million Go?
Every dollar wasted on turnover is a dollar that doesn't reach the Australians who depend on you.
Turnover Costs
Recruitment, onboarding, training, and lost care continuity from 50 staff members leaving annually
Productivity Loss
Disengaged workers operating below capacity - less time and attention for those in your care
Redirect resources back to care.
Use our free ROI calculator to see exactly what staff turnover is costing your organisation - and how much more you could be investing in the people who need your support.
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